Revisiting Complexity in the Digital Age Case Solution And Analysis, HBR Case Study Solution & Analysis of Harvard Case Studies

As the businesses are entering new geographies, mature new products, new channels and granular customer segments, they have made their offerings much more ideal with the aim of adding value.But, as a seemingly inevitable impact, firms also have made it tougher for customers to interact with them and more unwieldy because of their employees to get things done. For organizations, there has thus been a trade-off between positive and negative sophistication. In the digital economy, nevertheless, companies can finesse this trade off and increase value-adding complexity in their offerings while keeping processes straightforward for clients and employees.

Another example is Royal Phillips, which repeatedly uses digitized platforms -and can supply products that are locally identified in 60 categories in over 100 countries. The authors clarify how businesses can realize their "intricacy sweet spot"in the digital age -that is, the most value from varied and integrated product offerings together with the easiest procedures. The authors'research proposes that businesses running in this complexity sweet spot outperform their industry adversaries on profitability. There are several routes to the sweet spot. Whoever is leading the hunt for the intricacy of a firm sweet spot needs to lead a cultural change to embed sophistication management to the DNA of the company?The good news as pointed out by the author is there are nearly always quick triumphs, and the rewards are, well, sweet.

Revisiting Complexity in the Digital Age case study solution

PUBLICATION DATE: July 01, 2014 PRODUCT #: SMR495-PDF-ENG

This is just an excerpt. This case is about LEADERSHIP & MANAGING PEOPLE