IMD-6-0283 © 2005
Billington, Corey; Barnett Berg, Michèle
After a century of steady success within IQ; a computer products; services and solutions firm with earnings of $79.9 billion; an executive was handed one of his greatest career challenges. Furthermore; there were rumours and hazards that the organisation was going to be disbanded and procurement decentralised. Just five years before this same organisation had received numerous awards and accolades and was considered an excellent contributor to the firm.
Covington needed to accomplish this reversion without additional resources or budget. In order to do so; he used six structures to transform the organisation to a winning division within the organisation. Learning objectives: Exemplify what structures and leadership approaches were useful in turning around a non-productive and failing organization. Supply participants with management tricks which will make their leadership more effective through processes rather than behaviours.
Subjects: Procurement; Leadership structures; Group norms; Changing measurement structures; Knowledge brokering
Settings: United States; Computer products; services and solutions; US$79.9 billion in revenues (2004); 1999–2003
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