In the years that the president, chief and chairman running policeman of Linens 'N Things (LNT) had actually been leading the company, there had actually been considerable modifications to the market. Particularly, its primary rival was experiencing greater sales and revenues with the outcome of enhanced market share. External recommendations were looked for to determine techniques readily available to LNT to reach its rival and an effective Guest Oriented, Locally-Driven (GOLD) pilot was released.
Due to decreasing interests and internal resistance to the effort, nevertheless, the chairman was left to choose exactly what to do with the roll-out. He had numerous alternatives to think about: Should he preserve the present pilot, or merely shut it down? The chairman understood any choice would have to think about these and other cultural and tactical problems.
Retail Execution Linens 'N Things case study solution
PUBLICATION DATE: February 26, 2010 PRODUCT #: 909M67-PDF-ENG
This is just an excerpt. This case is about LEADERSHIP & MANAGING PEOPLE