Report on HR Research and its Finding Case Solution And Analysis, HBR Case Study Solution & Analysis of Harvard Case Studies

Report on HR Research and its Finding Case Solution

The sixth important point of survey is emotional labor (elab). Emotional Labor is the degree to which a job needs the management of emotions to reach a positive job outcomes. The exhibit 3 shows that male employee have more degree of positive emotions than female employee. In exhibit 4, Singapore employees have high degree of positive emotions than the employees of other three countries (Hong Kong, Shanghai and Taipei).

The seventh conflict of the survey is role conflict (rcon). Role Conflict in which employee is responsible for the successful achievement of his tasks regarding his job in the company. In exhibit 5, Shanghai employees are more responsible of their task’s success rate and Taipei employees are less interested in the successful achievement of their task.

The eighth point of the survey is role ambiguity (ramb). Role ambiguity is the degree to which a worker knows about the particular performance set of tasks and responsibilities in himself or herself. In exhibit 5, Shanghai worker mostly know about their performance while Singapore employees don’t have any knowledge of their performances.

The ninth point of the survey is job insecurity (jsec). Job insecurity is the degree to which a worker perceives doubt in continuing their present job or specific features of the job. In exhibit 5, Shanghai employees have more job insecurity issues and Taipei employees have less job insecurity issues.

The tenth collective point of the survey are somatic complaints, burnouts, psychological strains and intention to turnovers. Somatic complaints (strain) are the stress experience of physical reaction to the workplace. In exhibit 5, Singapore faced high stress level and Shanghai faced less stress level.

The last point of the survey is psychological strain. Psychological strain can be defined as mental exhaustion of a person caused by stress and tension regarding some matters which a person finds stressful and which leaves them emotionally drained and less attentive to their surrounding and their detachment from their surrounding due to the exhaustion which results in mind and body not functioning in co-ordination .The most important point in the survey is intention to turnover. Intention to turnover is an employee's intention to willingly change companies or job. In exhibit 6, it is clearly shown that interpersonal conflict is the main issue of the employees, which means that employees treated badly by the Gamma Company at work. The second most major issue is abusive supervisor which means mostly employees faced unethical behavior from the Gamma Company. The third most major issue is job insecurity, which means mostly employees have doubt in the continuity present job as they constantly fear of getting fired by the Gamma Company. So these are the three main stressful situations which employees faced in the Gamma Company.

Conclusion and Recommendation:

The conclusion of this survey is, mostly Singapore employees faced stressful situations as compared to the employees of other countries (Hong Kong, Shanghai and Taipei).The three main stressful situations are interpersonal conflict, abusive supervisor (supervision) and job insecurity. If these three main situations are resolved then Gamma Company will be in better position. For betterment of the company, it first have to focus on verbal and nonverbal abusive behavior in the company. Managers being nice and polite to its employees and maintaining some healthy environment in the company with the employees. So employees are willing to do work in this company and do not feel any hesitated or stressed out. The same goes for employees’ relationship to each other as well as they will also have to apply these ethical behavior in the treatment of each other to make their workplace less stressful.

Exhibit 1: