Quality at Gillette Argentina Harvard Case Solution & Analysis

Chronicles Launch Total Quality Management (TQM) program in Gillette Argentina. Case hero loans initiative with 40% advantage in business while recognizing that its success has been largely dependent on the effects of interaction and customer focus. Now he was faced with how to increase market share in the continent and save it to Argentina. The only real question now is how to extend the same programs TQM elsewhere. For use in undergraduate, graduate, and executive programs in human resources management, team dynamics, and design, and the quality of program implementation. "Hide
by Anne Donnellon, Susan Engelkemeyer Source: Babson College 12 pages. Publication Date: January 1, 2000. Prod. #: BAB003-PDF-ENG

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