Business model Prepaid Legal Services "shows two key issues - management of sales and sales growth, and claims management. Students analyze the economics of the business and look at how to measure the efficiency of enterprises, how to evaluate and reward sales, and what services to offer. The case also discusses Fortune article critical of the way the prepaid legal reporting sales commissions. Students were asked to evaluate the analysis of Fortune and recommend possible responses to the management of legal prepaid labels. "Hide
by Paul M. Healy, Jacob Cohen Source: HBS 14 pages. Publication Date: November 12, 1999. Prod. #: 100037-PDF-ENG