Polycom is a rapidly growing manufacturer of videoconferencing and teleconferencing equipment. Management is trying to use "natural work groups" as the organization mechanism, and to build a culture of implicit rules that will cause the desired behavior to be self-policing. "Hide
by Clayton M. Christensen Source: Harvard Business School 16 pages. Publication Date: October 17, 2000. Prod. #: 601073-PDF-ENG