PlanetAll is a web contact manager that automatically updates contact information. In early 1998, the young company has to decide whether to compete with large web sites and become a destination site, or to become the technology to other companies, contact management. "Hide
by Jeffrey F. Rayport, Carrie L. Ardito, Michelle Toth Source: Harvard Business School 20 pages. Publication Date: Mar 06, 1998. Prod. #: 898105-PDF-ENG