Describes the company change its compensation and incentive plan. In particular, it shows how to change from hourly to piece rate (for windshield installers) affected performance, pay, and turnover. "Hide
by Brian J. Hall, Carleen Madigan, Edward Lazear Source: HBS Premier Case Collection 11 pages. Publication Date: June 23, 2000. Prod. #: 800291-PDF-ENG