Explores the challenges facing the General Director of Brigham and Women's Hospital as a result of a radical change in health care. As pressure increased to contain health care costs, the hospital began a series of re-engineering efforts to reduce costs while maintaining quality of care. The Director-General are currently evaluating the results of these efforts and consideration of alternative strategies for improvement. "Hide
by Gary P. Pisano, Maryam Golnaragi Source: Harvard Business School 23 pages. Publication Date: April 5, 1996. Prod. #: 696063-PDF-ENG