The new director of operations for the global company grow for purchase must manage a number of issues related to service, salary range, education and information technology. All arising in this case is constructed of composite true some real situations. The names have been disguised. "Hide
by Greg Bevan, James G. Clawson Source: Darden School of Business 6 pages. Publication Date: October 16, 2000. Prod. #: UV3156-PDF-ENG