Countering claims that cyberspace will lead to the end of the organization in general and businesses in particular, this article points to the role of organizations in promoting the production and development of synergistic knowledge. Formal organizations help make partial, situated understanding of individuals and communities in a safe, organizational knowledge. To organize knowledge, therefore, requires the recognition of borders inevitably erected within the organization through the division of labor and division of knowledge. Infrastructure for knowledge must overcome these limits. Assuming that the friction product knowledge of the persons making the communication technology and social organization curious antagonists. The article states, instead of compatible organizational and technological architectures that meet and enhance public knowledge production. "Hide
by John Seely Brown, Paul Duguid Source: California Management Review 23 pages. Publication Date: April 1, 1998. Prod. #: CMR110-PDF-ENG
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