Organizing for Performance: Four Vignettes Case Case Solution And Analysis, HBR Case Study Solution & Analysis of Harvard Case Studies

Organizing for Performance: Four Vignettes Case Study Help

Primary Customer:

In the first and concise division of customers; the primary customers mainly include Programs. Whereas in the second division of customers; the primary customer is MBA program. This is primarily due to the reason that Harvard Business School is particularly known for selective programs, such as: MBA and Executive Education. (Simons, Choosing the Right Customer, 2014)

Google: Organizing Information for the World

Structuring business:

Google is a multinational organization, which offers its services in more than 50 countries. The revenue generation by the organization was estimated to be around $90 million followed by an employee base of approximately 72,000 people. The mission of the organization is primarily based on organizing the information of the world and makingit useful and accessible universally. Considering the structuring of the organization; it can be significantly structured through three different ways, which are: grouping of workers based on function, market-focus, and product.

By Function:

The grouping of workers based on the functions is known to be associated with keeping the focus on each employee in the working process. This tends to include: production unit, information technology department, controller’s departmentand marketing as well as sales unit. Such structure represents the grouping of the organizational operations based on activity, and is considered as a specialized approach for the production of large-scale resources and maximizing the organizational effectiveness and efficiency.

By Market Focus:

Considering the grouping of employees at the organization based on the market focus;the organization would mainly structure the organization by changing the dynamics of the industry and bringing a significant improvement in the technological use.

By Product:

The organization is expected to demonstrate the ability of choosing the organization to be organized either by product geography and customer or by product. The potential benefits of considering the structuring by product is based on marketing and distribution, research and development and economies of production. In contradiction, the grouping of employees by customers tends to be based on special attention to the laws and regulations, distribution channels, specialized sales forces, knowledge about the customers and specialized expertise. Furthermore, the structuring of employees by geography is based on the specialization of local languages used across the globe.

Selection of organization design:

The best and most appropriate design to be chosen for structuring the business organization could be a hybrid of two. The concern of creating a sales organization and expanding it at an international level i.e. market-focused and keeping the centralized and large division of production for all the markets i.e. functional-based. Thus, the organization is recommended to consider both market responsiveness and specialization to bring a significant improvement in the business function and successful expansion of business at an international level. A significant increase in the access and use of services provided by Google to the users all across the globe is known to bring an improvement in the revenue generation, leading to an increased user base....................................

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