Proposal for re-engineering processes for order management from the company HVAC products and services takes only half the financing it needs. The proposal appeared to offer a very high return on investment, but will require substantial funding and dramatic changes in the business processes and information technology required to support these processes. President of the company to decide to fully fund the re-engineering and how quickly to deploy new software. "Hide
by Thomas H. Davenport 7 pages. Publication Date: September 8, 1995. Prod. #: 996005-PDF-ENG
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