In August 2008, he was a big explosion of propane propane facility located in Toronto, Ontario, and as a result of the media coverage has been nothing extensive. Within 24 hours after the explosion, the media coverage of the event moved from the site of the technical and safety standards Authority (TSSA). TSSA was a not-for-profit corporation that was responsible for the delivery of services to regulate and ensure the technical security in a number of areas. Currently, he came under the supervision of the Ministry of Small Business and Consumer Services (Department), although it was separated from the state since 1996. On the fourth day of the crisis, TSSA perceived as ineffective and has lost all credibility with the media and the public. Opposition parties have called for TSSA be returned home. Ministry has been criticized for the actions of an arm's length of the body, and was determined to make a statement the media that would accurately capture the nuances of this politically sensitive event, showing leadership, not taking ownership. "Hide
by Jean-Louis Schaan, Ken Mark Source: Richard Ivey School of Business Foundation 6 pages. Publication Date: September 24, 2010. Prod. #: 910M32-PDF-ENG
Related Case Solutions & Analyses:
RBC – Financing Oil Sands (B)
Replacing El Poderoso
YM Biosciences
Surgery With Blunt Tools: Restructuring and Ambiguity at Umbra Health Partners
Cenabal (A)
City Furniture and Mattress (B)
Kodaks Health Imaging Division in Asia (B): The Crisis in Thailand
Microsoft Security Response Center (C)
Wil-Mor Technologies: Is There a Crisis
Nike Inc.: Developing an Effective Public Relations Strategy
