In August 2008, there was a large propane explosion at a propane facility located in Toronto, Ontario and the resulting media coverage was nothing short of considerable.
Ontario Ministry of Small Business & Consumer Services Managing the Toronto Propane Explosion (A) Case Study Solution
It now fell under the oversight of the Ministry of Small Business and Consumer Services (the Ministry), although it had been divided from the authorities since 1996. By the fourth day of the crisis, the TSSA had lost all credibility with the media and people and was perceived to be underperforming. Opposition parties were calling for the TSSA to be brought back in house. The Ministry was under criticism for actions of this arm's-length body, and was decided to deliver a media statement that would correctly the nuances of this politically , that is sensitive occasion thus taking ownership. revealing direction without
PUBLICATION DATE: September 24, 2010 PRODUCT #: 910M32-PDF-ENG
This is just an excerpt. This case is about LEADERSHIP & MANAGING PEOPLE
Related Case Solutions & Analyses:
Cisco: Early if not Elegant (A)
Genetic Testing and the Puzzles We Are Left To Solve (M)
Jeri Caldwell at MOEX Inc. (B)
NH Hotels – The Human Resource Function in Organizations
Cisco Systems Inc.
Google’s Project Oxygen: Do Managers Matter?
Chips on the Side (A): The Buy-Out of Avago Technologies
The Renaissance CIO Project: The Invisible Factors of Extraordinary Success
StratAFin Inc.: Auditing Change
Anjali Kumar – Negotiating a Job Offer (A)
