In September 2009, Brian Lee purchased a computer game developed by a large company and, like other customers, he has difficulty running it. The source of the problem was highly restrictive digital rights management (DRM), which, while more or less universally do not like to cause serious technical problems for a minority of users. Lee began to share their experiences on the bulletin board, and had been involved in discussions about online piracy with a representative. He was curious about piracy in the age of file-sharing and wondered why it would be wrong to download a pirated version of the game to circumvent DRM. The case involves an issue that resonates with students. Although the context is simple, the problem is complicated, it provides ample opportunities to teachers on how to teach the case. It is suitable for modules or courses focused on ethics, services, intellectual property and information technology. "Hide
by Alex Beamish Source: Richard Ivey School of Business Foundation 8 pages. Publication Date: September 18, 2009. Prod. #: 909C18-PDF-ENG
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