This note examines the history of the IT services industry and provides a detailed analysis of the market and its players in the period between the adoption of the personal computer as a business and consumer computing devices since the early 1990s to 2008, when most of the real time data processing was performed on smartphones and other wireless devices. "Hide
by John D. Roberts, Gary Mekikian 22 pages. Publication date: April 24, 2009. Prod. #: IB80-PDF-ENG