This case is an introduction to the wide field of literature which considers the presence of the critical moments - moments that can radically change negotiations. Critical elements were considered a number of theorists and researchers from mathematics to linguistics evolutionary biologists. Thus, there are several lenses through which to interpret them. Some scholars consider them as turning points, others see as the critical moments of the transition point between the phases or stages. The case examines the models and how these models can help negotiators recognize critical moments as they happen. If negotiators can increase their ability to perceive the critical moments of their ability to determine the course of negotiations and achieve the desired results improved significantly. "Hide
by Michael A. Wheeler, Gillian Morris, 13 pages. Publication Date: December 12, 2001. Prod. #: 902163-PDF-ENG
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