The case follows Laurie Thomas, a Silicon Valley software executive, as she transitions to a profession in the restaurant business as Executive Vice President of a small restaurant management firm in San Francisco. Specifically, the case covers the background and introduction of Thomas to her choice to come on board full time and the company.
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She discovers a chain of problems that had been going on under the founder when she takes over the firm and she has to make several crucial decisions on. The case then highlights several employee associated issues that are happening at one of the eateries and the various potential options Thomas has for coping with them. The case covers the occasions of a business offsite where Thomas was confronted with some negative feedback from her direct reports. The case concludes with Thomas considering the various alternatives she has in confronting the various problems at the company.
PUBLICATION DATE: October 15, 2009 PRODUCT #: E344-HCB-ENG
This is just an excerpt. This case is about LEADERSHIP & MANAGING PEOPLE