IMD-3-2212 © 2011
Buechel, Bettina; Coughlan, Sophie
The very first case in a three-case series about Nestlé Continuous Excellence checks out how in his very first year as Nestlé's Executive Vice President of Global Operations, José Lopez ended up being persuaded of the requirement for one technique to efficiency enhancement, after seeing enhancement efforts at various business operations worldwide.
Nestlé Continuous Excellence (A) Beyond Cost Savings Case Study Solution
How would he get buy-in from the pertinent influencers within the business, i.e. the technical heads who currently had their own programs in location? Lopez prepared a conference at the Mirador hotel to do this. Knowing goals: The goal of this case is to motivate individuals to think of (1) the best ways to engage staff members throughout a worldwide company and (2) the best ways to persuade vital viewpoint leaders about the requirement for a single, typical company-wide effort, offered the presence of several enhancement efforts all over the world.
Subjects: Performance improvement; Quality; Engagement; Bottom-Up; Strategy deployment; Strategy roll-out; Matrix organization
Settings: Global ; Food & Beverage ; CHF 107.6 billion revenues, 276,000 employees ; 2007
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