XYZ museum built a beautiful facility in a big city in the Midwest. However, after the discovery of a much recognition, attendance began to fall, finances were in ruins, and it seems, the leadership void. Council hired two consultants to conduct a review to determine the exact questions. This case discusses what lessons and training consultants note discusses what the board decided to do with the information. "Hide
by Anne Cohn Donnelly Source: Kellogg School of management, Northwestern Univ. 5 pages. Publication Date: July 1, 2008. Prod. #: KEL550-PDF-ENG