This case describes operations with limited restaurant menu to illustrate the following topics: restaurant, the operating system, the structure of costs in a limited menu of the restaurant, the area of competitive advantage, a basic analysis of the processes in the service situation and the development of the concept of formula for multisite. "Hide
by Jay Rao Source: Babson College 8 pages. Publication Date: January 1, 2000. Prod. #: BAB035-PDF-ENG