Midnight Networks, Inc, is a small computer network, verification of the company. This case describes how the five founders built their business income from operations, and how they are set "best practice" operational processes to manage their businesses successfully. Operational processes include the development of procedures and the appointment of the company's management, so that specific people to maintain procedures cross-training each employee to support and sales staff administered weekly goals and online board that the entire company can see, the group reviews of the computer code for the quality , performance reviews undertaken by the Committee of the head and colleagues. The company is growing rapidly, and a large firm offers to buy it. Night network is also considering going public. Founder must decide whether to go public or sell the company to continue to grow. "Hide
by H. Kent Bowen, Marilyn E. Matis Source: Harvard Business School 22 pages. Publication Date: December 18, 1996. Prod. #: 697019-PDF-ENG
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