The president and the CEO of Mayo Clinic, Dr. John Noseworthy, confronted various challenges in the implementation of the strategies, he made for the evolution of the clinic. Mayo Clinic has been enjoying a prominent position in the academic medical center industry with a perfection in tertiary and quaternary healthcare. The case describes the current competition not only at the regional level but at national level and changes in the federal healthcare reforms, which became one of the obstacles in the development of Mayo Clinic.
The Clinic has the expertise in the provision of integrated medical care at the regional level and tertiary and quaternary care at international level. The case asks students to identify that whether Mayo Clinic should only concentrate on its future growth plan on its existing expertise, new opportunities through wide range of treatment medium and services, such as, mobile health, telemedicine, clinic learning and development for other health care systems, or pursue a mixed way from all of the available options.