Cross-functional teams in the Massachusetts General Hospital is trying to restructure the provision of services ("care path") for heart bypass surgery (CABG) to reduce hospital stay (and reduce costs), while maintaining / improving the quality of care provided. "Hide
by Stephen S. Kolesnik, James Weber Source: Harvard Business School 21 pages. Publication Date: November 22, 1995. Prod. #: 696015-PDF-ENG
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