Marks and Spencer is an established retailer in the UK. This case deals with the history of the company, its organizational capabilities, and its long relationship, standing with employees, customers and suppliers. We also discuss the expansion of the company in Europe and Canada. Can be used with Marks and Spencer Ltd. (B). "Hide
by Cynthia A. Montgomery Source: Harvard Business School 24 pages. Publication Date: March 25, 1991. Prod. #: 391089-PDF-ENG