Marina View Hotel Apartments In Dubai Case Solution And Analysis, HBR Case Study Solution & Analysis of Harvard Case Studies

INTRODUCTION
Marina View Hotel Apartments is one of the hotels which is established in Dubai. Many of the travellers stay in the hotel for either business or for pleasure. The Marina View Hotel Apartment is located in the Al Marsa Street from Sheikh Zayed. The hotel won an excellence award in the year 2013 for providing excellent services to the customers. The location of the hotel gives it a unique strategic point in which provides the customers with an excellent and unforgettable view.

Marina View Hotel Apartments offers the customer a perfect mixture of luxury, comfortable and unique experience. This target group of the hotels are the middle and upper-class level who seeks excellent services and special offers. The Hotel has various facilities which give the hotel a luxury outlook such as

Gym,
Steam& Sauna
Swimming Pool,
Souvenir Gift Shop
And finally a mobile and gadget shops.
The accommodation of the hotel is that it provides high-quality lifestyle comforts to the customer’s room which are the well-equipped kitchen, a dining room, lounge and high comfortable bedroom. The Marina View Hotel Apartment is recognized as best hotels in Dubai providing services with the highest standards and exciting special offers. Other than that, the hotel also provides various special offers such as:
Marina View Hotel Apartments In Dubai Harvard Case Solution & Analysis

Special Packages for families
Saving money by paying in advance
Spend 3 nights and save 25% of money
Rooms for smoking
Equipped with facilities to serve the guests with disabilities
The mission statement of the company is providing excellent and unforgettable services to its customers through thebest room with well-equipped facilities, modern facilities, special offers and high standard services.

The vision of the company is becoming the best hotel in Dubai with having the highest standards referring to the design and comfort. It hopes to achieve thebest expectation of the customers through hiring, training and retaining the best quality staff members [1].

BUSINESS PROCESS
The importance of the HR Information System to the Marina View Hotel Apartments in Dubai plays an important role in the human resources management. The functions of the HR information system helps in recruiting, training, retaining, monitoring shifts and timings of the employee. Since the main success of any hotel relies on the importance of workers, the HR information system is one of essential business processes of the Hotel industry in recruiting, training and retaining employees which would meet the standards of the customers for excellent services.

We will focus on the payroll process which had not been placed on the Marina View Hotel Apartments. The payroll process helps in monitoring the shifts of the employees along with their overall working time periods which further helps in making calculations on the salary, deductions and paying for overtime. The HR information system for the Marina View Hotel Apartments is the following:

The above HR information system consists of all the process of the HR which are recruiting the right people, providing them with the training which meets the customer's standards, providing compensation based on their hourly basis, calculating their leave and absence, evaluating their performance and others......................

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