Describes the role of the manager in the development of the staff team responsible for increasing the efficiency of logistics worldwide Xerox and inventory management systems. A number of strategies to control upward and side effects in a complex organizational context, and the use of innovative methods of management of human resources. When used with John A. Clendenin it allows for discussion of career development. "Hide
by Herminia Ibarra Source: HBS Premier Case Collection 15 pages. Publication Date: January 31, 1996. Prod. #: 496047-PDF-ENG