These three situations. Branch Manager for the retail brokerage firm must decide whether to change the branch cash management techniques to increase interest income. Auto mechanic has to decide whether to re-evaluate and repair parts sales and service to meet quotas set by management. Research director must decide what to do with the allegations of fraud in the product. Vignette illustrates the influence of the organizational context on individual decision-making and the importance of management control systems and behavior in organizational integrity. "Hide
by Lynn Sharp Paine Source: Harvard Business School 4 pages. Publication Date: May 24, 1993. Prod. #: 393154-PDF-ENG
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