Managing Diversity at Spencer Owens & Co. Case Solution
The company which happens to be a consulting firm in disguise, also known as Spencer Owens & Co, has been emphasizing on national and international economic development. As an expansion plan of the firm's dedication to social justice, 20 years past, Spencer Owens direction introduced an affirmative action hiring and promotion program.
Within 10 years, the company had achieved professional staff in the industry and the most different support. Yet, despite the good aims of management, its work Spencer Owens--and, increasingly --endured from acrimonious staff connections and regular recriminations around racial issues. The protagonist of the case attempts to diagnose the trouble.
PUBLICATION DATE: December 10, 2004 PRODUCT #: 405048-PDF-ENG
This is just an excerpt. This case is about ORGANIZATIONAL DEVELOPMENT
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