MANAGERIAL STYLE-Thomas Green Case Solution And Analysis, HBR Case Study Solution & Analysis of Harvard Case Studies

MANAGERIAL STYLE-Thomas Green Case Solution

INTRODUCTION

This case describes the dilemma of a senior market specialist, Thomas Green,who, after being rapidly promoted, was harshly criticized by his boss, Frank Davis.Green and Davis had a disagreement over the managerial styles, market scope and projections.Green believed that the sales goals set by Davis were unrealistic and unattainable as the market was shrinking. A mood of silent conflict developed quickly between the two personnel.Green believed that Davis was building a case to fire him because prior to his employment as senior market analyst, Davis wanted some other person to acquire that position therefore,the grudges were already established in Green’s mind. The current situation stated that the inability and disagreement in changing managerial style and adapt to the work style may lead to the discharge of Green from current position. The main factor is Green’s relationship with his boss.

In addition to the above factors, Green failed to understand the office politics, he did not chose the diplomatic approach rather challenged his boss face to face and accumulated the thorns in office by coming clear about what his perspective was to the other managers in the office. The major issue with Green not adapting to the work style was his view towards his boss and the non-flexible nature which was the requirement of the job.

This case also depicts the power of three personnel, and the impact and effect of those powers on the response towards change and organization goals. McDonald had the reward power which she used to reward Green, while Davis had expert and coercive power which made him assert force on Green to follow the decorum of work place and sync with him. While Green hadlegit imate power, which asked him to do the work by books, which he did not follow and thus, resistance was created among Davis and Green.

Problems faced by Thomas and Davis while working together

When the role of Thomas Green changed from sales executive to the “senior” market specialist, many problems came into the way and became hurdles for Thomas and Davis as well. Whenever the role of individual changes within the organization, the scope must change according to the job requirements, and for that the person must have good Emotional intelligence (EI), so that he can empathize and put him in other’s shoes and to get the vision and stance of the other person in particular situation. This is what Thomas lacked in his tenure as a senior market specialist.Following are the problems that Davis and Frank encountered.

The initial problem that became the foundation of the rising problem was the pre-employment grudges that Thomas held against Davis which inclined him to think everything that Davis pointed out in a negative perspective, making him inflexible and stick to his own working style.
Thomas had Bachelors in economics and a vast experience as sales executive, he had amazing communication skills and convincing power, and had a good command on his work. He started off his career as sales executive which developed his skills and abilities according to the job role,however there was a difference in executive approach and the managerial approach. Thomas failed to shift his visionary scope as a manager, he lacked the managerial skills and strategic view for the company. The reason was that he did not have any prior experience as a manager nor he had studied about the role of managers and business administration.
Although Thomas was willing to achieve to achieve high selling growth for the company, however he had a passive attitude towards the sales forecasted by Davis which was due to the difference in business scope.
Thomas Green did not have prior managerial experiences therefore,he was unable to deal with the issues based on structural and long-term view, which is why he avoided meetings with Davis instead of making the relation stronger by communicating the problems...................... This is just a sample partial case solution. Please place the order on the website to order your own originally done case solution.