Making RFID Work: The World’s Largest University Library RFID Implementation Harvard Case Solution & Analysis

In the month of October 2008, the University of Hong Kong's Libraries ("HKU Libraries") fruitfully launched an initiative to introduce radio-frequency identification ("RFID") into its Main Library. Through the RFID initiative, HKU Libraries meant to pursue successful administration of the public and private resources bestowed upon the institution. In year 2008, the libraries served a total of 102,676 documented borrowers and had collected a total of 2.65 million items. Managing such a great number of resources was always an issue for HKU Libraries' management team.

Making RFID Work The World’s Largest University Library RFID Implementation Case Solution

Deputy Librarian Peter Sidorko saw the promise of RFID technology in helping him to serve the libraries and their users better. After reviewing the potential use of RFID, one of seven divisions, the Main Library was chosen by HKU Libraries, as the first place for starting the RFID initiative. The 2008 launch was the first phase in the RFID execution scheme. Sidorko had to determine what the next step of this initiative should be although first RFID usage info hadn't been compiled. What should Sidorko consider when implementing future strategies that are RFID?

PUBLICATION DATE: September 15, 2009 PRODUCT #: HKU866-PDF-ENG

This is just an excerpt. This case is about TECHNOLOGY & OPERATIONS

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