Lucas Chevrolet File Case Solution
An insurance company claim manager is deciding just how to negotiate a large liability claim and reviewing the company's approach to settling large claims. This case provides background on the claim and the 4-1/2-year history of discussions to date. In addition, it gives profiles of people who might be picked to do the final negotiations.
The case provides background that can be used to debate discuss how to handle them better in the future, and the best way to reason negotiations, critique large claims are handled.
PUBLICATION DATE: May 06, 2004 PRODUCT #: 904078-PDF-ENG
This is just an excerpt. This case is about LEADERSHIP & MANAGING PEOPLE
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