Listen Up! How to be Appropriately Assertive Case Solution
This can be a Darden case study, in which questions arise such ashowdoes one cope with passive or too aggressive individuals? Should you reveal your rage, or can it be wise express it otherwise or to keep it indoors?
The responses to these questions can mean the difference between going all the way and derailing your career in direction. This technical note examines interactions that fall from violent to too passive, on a continuum of assertiveness.
This is just an excerpt. This case is about LEADERSHIP & MANAGING PEOPLE
PUBLICATION DATE: March 05, 2004