When Lisa Sherman (B) describes a highly successful top manager Verizon, who decides to leave the company because of negative attitudes toward gays and lesbians, expressed on a variety of training workshop, and her last meeting with Verizon CEO Ray Smith to describe the problems it faces. The case describes the actions Smith took within the company, and his decision to testify before Congress on the issue. He goes on to describe a very successful career Sherman after Verizon, and her work on MTV to launch a channel logo. "Hide
by Jens Audenaert Source: Harvard Business School 4 pages. Publication Date: March 21, 2008. Prod. #: 408116-PDF-ENG
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