Describes the growth of the construction management and operational problems it now faces. Designed to introduce students to the importance of competition in the construction industry, to show how the techniques of activity-based costing can be used for strategic advantage, and to illustrate that the growth of strains of space on the informal business and the operating system. Also raises the question of quality and productivity in the service sector environment. "Hide
by Steven C. Wheelwright Source: Harvard Business School 12 pages. Publication Date: March 26, 1990. Prod. #: 690074-PDF-ENG
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