Leading Organization Change: Improving Hosptial Performance Case Solution And Analysis, HBR Case Study Solution & Analysis of Harvard Case Studies

Introduction:
The reasons as to why the executive leader wanted to bring this change to the organization were to improve the communication and relationship with the social society, reduce the waiting list of patients in the E&A department and improve the overall ratings of the hospital such as awarding of stars.
The task for bringing changes to the organization was assigned to Tracey Burns who is the executive director of nursing. The reason for assigning the responsibility of bringing changes to the organization to Burns was due to her experience in nursing. With her experience in thenursingfield, she could effectively take steps and develop astrategy to motivate nurses on taking the responsibility of discharging of thepatient when needed and on time.
The information on the staff composition regarding the doctor of medicines (MD) and the registered nurses (RN) has been also defined in the case. This information would be prior to assigning a leader on making changes as it is required that before bringing changes to the company, it is important for the RN and MD to have better relationships among themselves.
Leading Organization Change Improving Hosptial Performance Harvard Case Solution & Analysis

Change Management
Culture
1. Did the executive decision make an impact on the hospital culture?
Tracy Burns, the executive director of thenursing decision on bringing changes in the hospital deeply impacted the culture due to the following reasons:
• The nurses would take over the responsibility for discharging the patient instead of the physicians which were their responsibility.
• Conducting workshops and seminars for training the matrons and nurses on NLD (Nurse-Led-Discharge)
• Increasing the tasks and responsibilities of the nurses and matrons.
• The director of information management and technology has also been tasked with providing the data for the patient such as its length of stay, admission and etc.
2. Did the traditional roles change in thehospital?
The traditional roles for the discharging of the patient were the primary responsibilities of the physicians and MDs however, with the organizational change, the traditional role has been modified as the nurses have been empowered on discharging the patient as well.
3. How did the professional roles with respect to care and authority change and why?
With respect to care and authority changes on the professional roles, the nurse’s tasks were increased as they are now required to assess the patients regularly and the one who is feeling well is discharged since the tasks of nurses involved looking after the patient and helping the physicians. The responsibility of discharging of thepatient was primarily done by the physicians but now the responsibility is given to nurses. The reason was to reduce the working list of thepatient in E&A ward and also reducing the length of stay.
Leadership
1. How does executive management empower the leader?

Rodger Andrews who is the chief executive of King Edgar Hospital had empowered Tracey Burns the executive director of nursing to take the lead on improving the performance of the hospital through bringing admission to discharge changes. Since Rodger Andrews was one of the head executive directors, he had the authority for empowering the other executive directors on bringing organizational change..............

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