This note provides a simple but powerful model in the management of language, to understand why people behave as they do. The model is constructed set of relations between the ideas, beliefs, findings, defense mechanisms, and behavior. The note provides a framework that have been useful in a variety of situations for practicing managers. "Hide
by James G. Clawson 26 pages. Publication Date: August 17, 2001. Prod. #: UV4016-PDF-ENG
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