IMD-3-2096 © 2009
Leleux, Benoit F.; Hegarty, Aoife
Rohan Patel was looking at the structure website outside the window of his third-floor workplace in Westlands, the upmarket company district of Nairobi, Kenya. Rohan hoped it would not be pestered by the tenancy issues that Larsens Camp was experiencing - one of the 3 homes that made up Wilderness Lodges, the business's other high-end hospitality company. The traveler trade in Kenya had actually been struck by the double whammy of political violence ensued by the credit crunch and worldwide economic crisis, both of which had actually been utterly nothing brief of dreadful for the hospitality corporation.
Larsens Camp Crisis In Kenya’s Elephant Paradise Case Study Solution
In addition to getting the brand-new endeavor off the ground and taking the danger of stepping on the toes of well established gamers, Rohan required to deal with these other difficulties: How could the group reconstruct a value proposal for travelers and bring back tenancy rates at Larsens Camp? How could it discover the appropriate balance in between its company and the environment, therefore guaranteeing the future of its resorts? Knowing goals: The case talks about numerous concerns consisting of social obligation in the context of a hospitality company in Kenya's Samburu Nature Reserve; the heritage of the Indian diaspora in East Africa and its company activities and method operandi; the shift of a third-generation household member who returns from Europe to sign up with the household company; and sustainability management of the household's vast company empire.
Subjects: Sustainable management; Growth management; Hospitality business; Environmental responsibility; Eco lodges; Stakeholder management; Social responsibility; Family business; Transitioning into the family business; Conglomerate; Kenya; Indian diaspora; Family succession; Talent management
Settings: Kenya; East Africa; Hospitality; Lodges; Hotels; Tour Operators; Tourism; 50 employees at Larsen’s Camp; 3,000 at the group level; 2008-2009