This case traces the history and evolution of knowledge management at the World Bank. Although the first financial institution offering customized loans and grants in a wide range of sectors in over 100 countries, the World Bank has increasingly become involved in the development, storage, and transfer of knowledge, at the request of its customers for the project and other development. There is growing interest and demand for knowledge exchange bank and its more formal knowledge-based advisory services. Many of the more advanced middle-income countries have graduated from the bank's development assistance programs, but still want to have access to knowledge capital of the bank, whether in the form of cross-country data, informal notes policies or specialized advisory services. In this case, against this background, that the bank and its shareholders are trying to decide on how best to combine and to use its knowledge, together with its financial resources. HKS Case Number 1936.0 "Hide
by Donald Oppenheimer, Laurence Prusak Source: Harvard Kennedy School of 8 pages. Publication Date: April 5, 2011. Prod. #: HKS673-PDF-ENG