This article examines how knowledge management (KM) is likely to affect competition in the industry management consulting. KM is a fundamental qualitative changes in the basic technologies of the industry. Because management consultants to obtain information directly from their customers, for these firms, the exhibition KM technologies to increase returns. Thus, while the KM clearly represents an opportunity for some consultants to create a sustainable competitive advantage, it can lead to a knockout. On the basis of early experience in the industry with KM systems, this article describes a number of possible future results, and strategies that counselors can follow. "Hide
by Miklos Sarvary Source: California Management Review 14 pages. Publication Date: January 1, 1999. Prod. #: CMR144-PDF-ENG
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