The case describes the major transformation that took place in among the largest university hospitals in Sweden.
Karolinska Sjukhuset (B) Case Study Solution
The case discusses changes entailed in refocusing on the patient as closing customer, improving quality and reducing costs. They were achieved through a total quality improvement scheme combined with process re engineering. Organisational changes helped implement these changes.
PUBLICATION DATE: September 28, 2007 PRODUCT #: INS307-HCB-ENG
This is just an excerpt. This case is about LEADERSHIP & MANAGING PEOPLE
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