Kana Communications Harvard Case Solution & Analysis

Kahn is a young company, the software online wondering how he should respond to the rapid emergence of application service provider (ASP), the company, the host software to customers that can reach people through the Internet. ASU could be a new distribution channel for software vendors. Questions channel design, channel conflict, and the allocation of resources to solve everything. "Hide
by Miklos Sarvary Source: Harvard Business School 16 pages. Publication Date: September 12, 2000. Prod. #: 501003-PDF-ENG

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