Kamla Nehru Memorial Hospital (KNMH) is a nonprofit, non-government trust organization that's managed by the Gandhi-Nehru family, India's premier political family which gave the state three generations of prime ministers. Members of the family continue to be at the helm of the board. This is an extremely reputed hospital in the highly populated state of Uttar Pradesh in Northern India, in Allahabad, and draws patients from nearby states, mainly from the Eastern part of India where infrastructure is mostly underdeveloped, and from other developing countries for example Bhutan and Nepal. The hospital is endowed by the Trust. Because of its reach, it attracts resources from governmental and non-governmental agencies as an executing agency for several of their health schemes and initiatives.
Kamla Nehru Memorial Hospital Which Way Forward Case Study Solution
The hospital ran without a formal administrative structure and alone for a long time. Consequently, the efficacy of hospital operations as well as the government had been going down for some time, with the result that patients were picking other hospitals and nursing homes over KNMH. Decreasing earnings and ineffective operations led to operational losses. After the following generation of the Gandhi-Nehru family joined the governing board, there was some rethinking on top about the way forwards for the hospital. They decided that in order to be able to serve patients in a more efficient and effectual way, the time had come to handle the hospital. Her aim was to streamline hospital procedures and put it back on a growth trajectory.
PUBLICATION DATE: December 10, 2015 PRODUCT #: ISB057-HCB-ENG
This is just an excerpt. This case is about STRATEGY & EXECUTION
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