Considers the marketing and tactical challenges faced by natural beauty brands using the instance of Australian-originated Jurlique that procured Pola of Japan in 2011. The discussion of the participation with animal testing of Jurlique proved to be a sensitive issue as it contradicted the brand’s powerful environmentally friendly and ethical placement. As Pola, like all Japanese cosmetics companies, traditionally tested products on animals, the matter had already appeared during the Pola acquisition. The animal testing dilemma is put in context by way of a discussion of how during Jurlique’s growth as a fruitful premium brand there had been significant changes in market standing, in part associated with shifts of possession.
Jurlique Globalizing Beauty from Nature and Science Case Study SolutionAt times the brand was emphasized on core green users, but Mckay seeks to widen the customer base by rephrasing it as making “the best products as natural as you can.” The organization found that Jurlique’s picture was an asset in attracting Chinese consumers who liked the narrative of the Australian farm which produced most ingredients, and lost few existing customers. Nevertheless, mandating of animal testing, and Chinese regulations refusing to let the company’s shops to make use of recycled wood, were challenging to the brand’s global natural brand position. The case can be taught both in strategy classes exploring the challenges faced by international brands as well as in marketing courses concerned with green business.
PUBLICATION DATE: March 24, 2014 PRODUCT #: 314087-HCB-ENG
This is just an excerpt. This case is about INNOVATION & ENTREPRENEURSHIP
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