Many in the nonprofit sector questioned whether organizational effectiveness can be measured. Jumpstart, a 10-year-old non-profit, advanced performance measurement and management systems from the start. The organization has experienced rapid growth, and attributes much of his success in creating a performance culture. "Hide
by Allen Grossman, Arthur McCaffrey Source: Harvard Business School 22 pages. Publication date: 07 May 2001. Prod. #: +301037- PDF-ENG
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