Peter Roberts, CEO of Jones, Lang LaSalle (JLL) Americas Division, was charged with expanding the company's presence in its core geographic markets while growing corporate business account. Roberts and his task force have narrowed their options two sentences. First, the model is to improve account management put in place in 2001, when independent service unit co-existed with the group account management. The second restructuring of companies world geography and key customers. Considering the compromises required by each option, the case illustrates the tensions involved in structuring the organization around product, geography, and key customers. He also examines the importance of aligning strategic decisions with the organizational architecture. "Hide
by Ranjay Gulati, Lucia Marshall Source: HBS Premier Case Collection 27 pages. Publication Date: August 14, 2009. Prod. #: 410007-PDF-ENG
Related Case Solutions & Analyses:
New Century Financial Corporation (Abridged)
Oriflame S.A. (B)
MerckSchering-Plough Merger (B)
The Gail Palmer Ashton Graduate School of Business: The Balanced Scorecard Initiative
The Politics and Economics of Accounting for Goodwill at Cisco Systems (B)
The St. Xavier Healing Touch Hospital
Introduction to Responsibility Accounting Systems Online Tutorial
Healthcare Brands Corp.
Hotmail Corp.
Note on Capital Budgeting
