The year 1980 was a critical moment for John Hancock with high inflation, high interest rates, increased competition, and the desertion of policyholders seeking new investment opportunities. The new lower level (vice president) Task Force was established by the Executive Committee (also trying to build a joint collaboration) to come up with a new strategic vision and direction. Target group of problems. Rewritten version of the previous case. "Hide
by Louis B. Barnes Source: Harvard Business School 7 pages. Publication Date: June 15, 1988. Prod. #: 488049-PDF-ENG
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