Description of the elements work the general manager, which are considered in policy and practice course at the Harvard Business School. These include: 1) setting the strategic direction, 2) setting objectives and managing performance standards, 3) marshalling and allocation of resources, 4) selecting and developing people, 5) the organization of effort, 6) maintaining awareness day-to-day operations, and 7) creating a positive work environment. "Hide
by James L. Heskett 5 pages. Publication Date: Sep 09, 1987. Prod. #: 388035-PDF-ENG